It will take approximately 3-5 business days to open an Endowus account. When your Endowus account is opened, you will receive a "Your SGD Cash Account is ready to invest" email from us.
To safeguard your financial interests, we will automatically open a trust account in your own name with UOB Kay Hian, our partner custodian. You will also receive two separate emails from UOB Kay Hian about your UTRADE account. This UTRADE account is only used for viewing the monthly statements of your Endowus account. The emails from UOB Kay Hian relate to the access of your UTRADE account – one will be in relation to how to log in to your UTRADE account and the other will be in relation to your one-time code.
Please note that Endowus will be your main point of contact but from time to time, you may receive additional information from UOB Kay Hian on your account and you may reach out directly to UOB Kay Hian specifically in relation to any matters related to your UTRADE Account. Please refer here for more information.