This information only applies to the processing timelines for Private Markets & Hedge Funds investments. For information on public market funds, please refer to this FAQ instead.
For Private Markets & Hedge Funds, the time taken for trades to confirm and settle differ from fund to fund.
Generally, Private Markets & Hedge Funds investments take up to 6-8 weeks from the trade date to finalise their NAV. Thereafter, the fund manager will take an additional 10 business days to calculate the final NAV.
UOB Kay Hian functions as the broker and custodian for these transactions.
What do the different statuses of the Investment Timeline mean for my alternative investments?
Status: "Pending"
There are insufficient funds in your account. The investment will be processed once sufficient cash in the relevant currency becomes available.
Please note that all investment orders that remain unfunded by the subscription cut-off date will automatically be cancelled.
Status: "Processing"
The investment is funded and will be submitted to the fund house for the appropriate trade date. Its status will remain as ‘Processing’ until the final NAV is calculated and the official contract note is sent to us. This takes about 6 to 8 weeks from the subscription trade date.
Status: "Completed"
The final contract note has been received. This note contains all the NAV details of the investment, and your investment has now settled fully.
What do the different statuses of the Redemption Timeline mean for my alternative investments?
Status: "Processing"
The redemption order has been submitted to the fund house for the appropriate trade date. It will remain ‘Processing’ for about 6 to 8 weeks after the redemption trade date while we await the final NAV and the official contract note.
Status: "Completed"
The final contract note has been received. This note contains all the NAV details of the investment, and your investment is now fully settled.
Upon completion, the redemption proceeds will be credited to your Endowus cash balance, in their respective currencies.
Tracking your investment while it’s “Processing”
You can track “Processing” transactions in three ways:
1. Dashboard Processing Amount (under your investment value)
Click on the Processing Amount for an overview of your processing transactions, and tap on individual transactions for more details.
While a trade is in “Processing”, the timeline tracker shows what stage it's at and the estimated dates the trade is expected to reach each stage
| “Processing” status | What it means |
| “Fund” | Date on which we detect sufficient funds in the Endowus cash balance of the relevant currency to process the investment order |
| “Request” / “Initiate” | Order creation date |
| “Trade” | Estimated date of investment or redemption transaction, based on the next available trade date, accounting for fund holidays where possible |
| “Complete” | Estimated date of full settlement of your units and cash ledgers |
2. Goal Page Processing Amount
Click on the Processing Amount for more details of your processing transactions.
Goal page processing amounts will be displayed in the goal currency.
3. The Activity & Balances page
Tap on the processing investment for more details.